Terms of Service
Effective date: 24 July 2026
SmartBot (also referred to as WhatsBot) is a WhatsApp-based AI assistant service operated by Adeative Media ("we", "us"). These terms govern use of the service.
1. The service
Adeative Media provides an AI assistant that answers customer messages on WhatsApp on behalf of the businesses that subscribe to the service ("Clients").
2. Acceptable use
Clients agree to use the service lawfully and in compliance with the WhatsApp Business Messaging Policy and Meta's Platform Terms. The service may not be used to send spam or unlawful content.
3. Availability and liability
The service is provided "as is" without warranties of any kind. To the extent permitted by law, Adeative Media is not liable for indirect or consequential damages arising from use of the service.
4. Changes
We may update these terms; the effective date above indicates the latest version.
5. Contact
Adeative Media — privacy@adeative.media